Contact Us

Contact Us

We’re so happy you’re here! If you have a question about your order, sizing, shipping, or anything else, we’re here to help.

Customer Support

For the fastest response, please reach out to us via email.

📧 Email: kaijah.rollins@yahoo.com
🕒 Business Hours: Monday–Friday | 10:00 AM – 5:00 PM (EST)
Please allow 24–48 hours for a response (excluding weekends and holidays).

Order & Shipping Inquiries

When contacting us about an order, please include:

  • Your order number

  • The email used at checkout
    This helps us assist you more quickly.

Returns & Exchanges

Before reaching out, please review our Return Policy for eligibility and instructions.

Collaborations & Wholesale

Interested in collaborating with MermaidTingz or carrying our brand?
📧 Email: Kaijah.rollins@yahoo.com

Stay Connected

Follow us for new arrivals, restocks, and exclusive updates:

  • Instagram: @shopmermaidtingz

  • Facebook: MermaidTingz

✨ Thank you for supporting MermaidTingz where style meets confidence ✨